Customer Guide

Shipping & Returns Policy

Transparent delivery timelines and replacement procedures.

Shipping Charges & Timelines

Inside Dhaka Metropolitan

Standard Rate: ৳60 flat

Delivery Time: 24 to 48 Hours

FREE Delivery on orders over ৳2,000

Outside Dhaka (All 64 Districts)

Standard Rate: ৳120 flat

Delivery Time: 3 to 5 Business Days

Shipped via Steadfast, Pathao & RedX

7-Day Replacement Guarantee

We take immense pride in our craftsmanship. However, if your order arrives damaged, defective, or incorrect in size, you are eligible for an immediate, hassle-free replacement within 7 days of delivery.

Item must be unused with original tags, labels, and packaging intact.
For food items (Honey, Ghee), seal must remain unbroken unless report relates to defective jar.
Simply contact our hotline (+880 1700-000000) or WhatsApp with your order number.